ABOUT GORO's
1. What is goro's?
2. Who is Goro Takahashi?
3. Who wears goro's?
ABOUT GORO'S ITEMS
1. What are the Sizes of Chains?
2. What are the Sizes of Bracelets?
ABOUT DELTAONE HONG KONG
1. Who is DELTAone Hong Kong?
2. Who is DELTAone?
3. What is the difference between DELTAone Hong Kong and DELTAone in Japan?
4. Is there any physical store in Hong Kong?
5. Can I sell my goro's to DELTAone Hong Kong?
6. Can I ask your help to setup my goro's?
7. Is there a list of countries where the items can be shipped to?
8. What payments are available at the checkout?
ABOUT DELIVERY
1. How long would it take to deliver the items?
2. Can I ship internationally?
3. How much is the shipping charge?
4. Are there any remarks for international shipping?
5. How can I track my order?
6. Is there any special promotion?
7. Can I deliver to EF Lockers?
8. Will there be shipment insurance?
9. Can you write down the item as a gift and/or change the item value on the delivery invoice?
10. Do you accept international bank transfer as a payment method? If yes, who will bear the bank charges?
VIP
1. Do you have a loyalty or VIP program?
2. What are the requirements of being a VIP member with DELTAone Hong Kong?
3. What are the benefits of being a VIP member?
Disclaimer:
-VIP discount is excluded for Special Made items such as Eagles and All Gold items. For more information about the exclusion, please consult our staff.
Guarantee
1. Are goro’s item sold at DELTAone Hong Kong genuine?
2. Will you issue a guarantee card for the item(s)?
3. Another retailer informed me that the item is fake. What can I do with it?
4. What kind of information are indicated on the guarantee card?
5. I lost my guarantee card, can I still refund my item?
6. Do you have any sample design for the guarantee card?
CUSTOMER SUPPORT
1. How can I contact DELTAone Hong Kong?
2. Can I only make inquiries in English?
3. What are the Customer Support hours of operation?